Watertown, Massachusetts ยท Csquare
Remote hands at Csquare BOS4.
486 Arsenal Way, inside the same working radius as our own facility in Somerville. This building has changed hands and names more than once, so tenants often know it by an operator that no longer runs it.
Csquare BOS4 486 Arsenal Way Billed hourly
Csquare BOS4, Watertown
If your contract says Evoque BO1 or CenterSquare, this is your building. It was built in 2002, expanded in 2008, ran as Evoque BO1, became CenterSquare, and rebranded to Csquare in April 2024. We have followed it through every one of those changes, which matters when a ticket has to be raised under the current operator name.
What we do in this building
Watertown sits inside the same working radius as our own facility in Somerville, so this is a short dispatch rather than a road trip. No colocation contract with us is required to book a technician here.
You have to authorize us first
Add our technicians to your authorization list with Csquare. Once per customer, not per building, and only you can do it. Worth setting up while nothing is broken.
Facility at a glance
- Facility
- Csquare BOS4, Building B
- Address
- 486 Arsenal Way, Watertown, MA
- Usable space
- 38,977 square feet
- Utility capacity
- 19.1 MW
- UPS
- 4 MW
- Generator
- 14 MW
- Connectivity
- 12 providers, carrier neutral
- Compliance
- SOC 1 Type II, SOC 2 Type II, PCI DSS, NIST 800-53 PE High, ISO 27001
- Also
- ENERGY STAR certified
- Former names
- Evoque BO1, CenterSquare
Related
Scope of work
What a technician can do on site.
Rack and stack
Full build outs from pallet to powered on. Unboxing, rail kits, racking to your layout, cabling and labeling, with photographs of the finished work.
Hardware installation
Single units into an existing cabinet. Rail kits, cable management, power up and a check that it comes back on the network.
Drive and part replacement
Failed drive swaps, memory, PSUs and NICs. Send the part or we can source it.
Structured cabling
Copper and fiber runs, cross connects to your carrier, patch panel dressing and labeling.
Reboots and console work
Physical power cycles, crash cart and console access, BIOS and firmware changes.
Migrations and decommissions
Moving equipment between cabinets, cages or buildings, and clean removals with disposal.
Audits
Cabinet walk through, cable audit, asset and serial capture, with a written report.
Why us and not the facility
One call, one technician, one rate.
Raise it with us directly and it does not join a queue behind every other tenant in the building, to be picked up by whoever is on shift and has never seen your cabinet before.
Watertown is one of the buildings we work in regularly, inside the same working radius as our own facility in Somerville. Same engineers each visit, rather than whoever the facility has on shift. The phone gets answered by someone who can help rather than someone who opens a ticket about it.
Authorization takes a few minutes and it lasts. Get it done while nothing is broken and we are a phone call away from then on.
What you get
- Rate
- quoted hourly
- Emergency work
- dispatched on your call
- Planned work
- 72 hours notice
- Colocation contract
- not required
- Every visit
- documented and photographed
Straight answers
Questions about Watertown.
Do I need a colocation contract with Axcelx to book this?
No. Remote hands at Csquare is available whether or not you buy anything else from us. Plenty of our remote hands customers have their cabinets with another provider entirely.
How is the work billed?
Billed hourly. The same applies at every facility we cover, this one included.
How does emergency work get handled?
You call or email and we dispatch a technician. There is no triage queue and no ticket tier to climb. Our access arrangements at this building are already in place, so nothing has to be set up first, and we will tell you honestly when someone can be at your cabinet rather than quote a time we do not control.
How much notice do you need for planned work?
Pre-planned hourly work needs 72 hours notice, which lets us schedule the right technician and stage any parts before your window opens.
What do I have to set up before you can come on site?
Add our technicians to your authorization list with the operator. Once per customer, not per building, and only you can do it. Best done before you need us.
What do you need from me to open a ticket here?
The building and floor, your cabinet or cage number, what you want done, and who at the operator has authorized our access. For Csquare, the address is 486 Arsenal Way, Watertown, MA.
Do you work at other datacenters nearby?
Yes. We dispatch to any facility in Massachusetts or New Hampshire. This page covers Watertown specifically because it is one we attend regularly.
Need someone at 486 Arsenal Way, Watertown, MA?
Send the building, the cabinet number and what needs doing. Billed hourly, and no colocation contract with us is required.