Boston Smart Hands

Save Money with Certified Technicians

We provide cost-effective and flexible remote hand services, with hourly rates lower than the average local data center. Our team acts as an extension of your staff, ensuring seamless integration and efficient collaboration. Whether you need occasional or ongoing support, our remote hand services are tailored to meet your specific requirements at a fraction of the cost.

 

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Ongoing:

Our maintenance service, billed on a monthly basis, ensures your data center stays in optimal condition. Our certified technician conducts a thorough walk-through, replacing failed drives and performing cage or cabinet audits. As part of this service, you will receive a detailed report of each audit, delivered to your team, along with a structured wire audit that ensures best practices and efficient cable management are being implemented

Hourly:

Our pre-planned hourly work service requires a 72-hour notice.

Emergency:

If we already have a certificate of insurance, our emergency service will begin within 15 minutes of receiving a call or email during business hours.

We go above and beyond simply pressing buttons, we handle everything and anything

Some of our more common tasks

  • Reading out, describing, or reporting on a display or indicator lights
  • Hot swapping hard disks
  • Checking cables (for connections)
  • Checking alarm messages for errors and troubleshooting
  • Power-cycling, resetting or rebooting equipment
  • Receiving goods sent, open and delivering to cage
  • Swapping hard drives, memory, RAM, motherboards, CPU’s, and RAID cards
  • Installing or removing OS or software
  • Migrations intra-facility or from one facility to another
  • Recurring maintenance/actions
  • Adjust/add network configurations
  • Monitoring onsite and offsite(3 locations around Boston)
  • Structured Cabling
  • Inventory Management and Labeling
  • Configuring routers, switches, and other network equipment under specific instructions.

Some of our Recent 2021 Projects Included:

  • Plan/Design/Receive/Unbox Rack&Stack&Cable 400+ items in Virginia
  • Replace over 200 failed disks Boston
  • Rack 500 New Servers Boston
  • Replace Failed Parts on Hundreds of Servers

There are many possibilities. For more details, either get in touch with us or check out our website Boston Remote Hands 

We guarantee to offer lower prices than any of our local competitors! Our billing system is based on 15-minute increments for on-site services at Coresite BO1 and hour increments for services outside of Coresite. We provide Remote Hands services in Boston, MA, Needham, MA, Andover, MA and Somerville, MA.