Woburn, Massachusetts
Talk to a Boston engineer, not a call center.
Tell us what you are trying to run and we will size it honestly. We are here to help with any question, and we respond as quickly as we can.
Direct contact
- Sales and quotes
- sales@axcelx.com
- Careers
- jobs@axcelx.com
- Phone
- 877-829-2359
- Support hours
- 24 / 7
- Setup time
- 24 hours
Send a message
Tell us what you need.
The more you tell us about the hardware and the workload, the more accurate the first quote will be.
Mailing address
Axcelx Technologies LLC21 Cummings Park, Suite 280
Woburn, MA 01801
Our Boston datacenter
CoreSite BO1
70 Inner Belt Rd
Somerville, MA 02143
Tours of the Somerville facility can be arranged. Mention it when you get in touch.
Straight answers
Getting in touch.
How do I get a quote?
Call 877-829-2359, email sales@axcelx.com or use the form on this page. Tell us the hardware, the power draw and the port speed you expect, and we will quote against that rather than a package tier.
Where is the Axcelx office?
We work out of CoreSite BO1 at 70 Inner Belt Rd, Somerville, MA 02143, where our own cabinets and customer hardware sit and where our technicians are on site regularly. Our corporate and mailing address is 21 Cummings Park, Suite 280, Woburn, MA 01801, and post should go there.
Can I tour the data center?
Yes. We are happy to arrange a tour of the Somerville facility. Ask when you get in touch and we will set it up.
What are your support hours?
Technical support is available 24/7. Sales and general inquiries are handled during business hours, Monday to Friday.
Is there an emergency line for existing customers?
Yes. Emergency remote hands work is dispatched on your call or email rather than queued behind a ticket. Existing customers should use the support contact provided at onboarding.
We always find a way.
We value our customers and work to provide the best service we can. If the answer is no, we will tell you that too, and point you somewhere useful.